Power Outage Email Template

Problem x has been resolved.

Power outage email template. The information and layout you choose for your system outage notification will vary based on your unique business needs customer type industry and other factors. Customize your options to receive text email or phone alerts when there are outages in your area. Report a power outage and get information about power outages in your area from duke energy. In fact text messages are almost always opened within five minutes after being received.

We are aware of power outage. For planned outages effective communication will give staff time to prepare in advance. Unplanned service outage or. Planned outage notification template.

Send multiple reminders to staff in the days coming up to a planned outage to ensure staff are prepared. This makes text message a very effective medium for alerting your customers of an outage quickly. Write versions that will fit into an email a status update and even a tweet and put them into your outage action plan. For emergencies call phone number.

All systems are. The beadle center or east campus etc. People take their mobile phones with them everywhere they go. Any mail sent to a list during the outage will be stored temporarily on our backup mail server and sent when the list server is operating again.

There might be a delay between when you send and when you see it mailed out so dont be alarmed if you dont see your message right away. When you know a significant number of your customers are impacted get an initial message out. Planned outages check the status of planned electrical outages if bge is performing scheduled maintenance in your area. The outage should last approximately 15 minutes.

If the outage is not resolved in x additional information will be provided. As youre drafting your communications for an unplanned system outage follow these 12 best practices. Generic notice from xyz company. Update upon resolution facebook.

Application location problem datetime list the application or service affected first using the full name ie. If employees understand the reason for the outage youre more likely to get their support and co operation. This period of downtim. Power outage power outage at your organization.

Here is a typical notification that we would use. However there is a general outline that most notifications follow. Firstenergy storm center oh. System name click here for more details link to web message portal.

Let folks know where the issue is and that you know. Office 365 not email if the outage only affects a specific location list the location first. Scheduled system downtime 12 nov 2014 dear network user please be advised that the network will be unavailable from 0100am to 0530am on november 12th 2014.