Power Outage Email Notification Template

You can even provide helpful links to a page on your website where customers can find more information on the power outage and when you expect it to be fixed.

Power outage email notification template. You can create a power outage notice template from scratch to make notification faster when the time comes. The body of message. System name click here for more details link to web message template. Send multiple reminders to staff in the days coming up to a planned outage to ensure staff are prepared.

I like joking about how peaceful the commute is at 4 am. In the heat of a service outage the response team is under a lot of pressure and every second counts. We apologize about the inconvenience technicians continue to work on resolving problem x. While it may not be life or death an it outage can be a real hassle and disrupt your campus for hours.

If the outage is not resolved in x additional information will be provided. There is no good to be had in griping about it publicly. However there is a general outline that most notifications follow. We also have professionally designed customizable email templates to get you started.

List the application or service affected first using the full name ie. The beadle center or east campus etc then state the probleman outage upgrade etc. Unplanned service outage or. If you cant say anything nice dont say anything at all but if you can muster a humorous comment in the outage note do it.

Communication templates are one of the most helpful tools during an incident. Send your power outage email notification sample around the office and collect feedback from coworkers. Office 365 not email if the outage only affects a specific locationlist the location first. Incident communication templates and examples.

Planned outage notification template. Body of message for planned outages. Communication during outages is easier if youre prepared. However there is a general outline that most notifications follow.

For planned outages effective communication will give staff time to prepare in advance. Techs are working towards a fix. More info your url why this works. Connect with him on were telling stories of companies spearheading a more thoughtful way of doing business while showing the world you can be successful.

Dont let the outage notification dangle without a follow up notice to say it was. Generic notice from xyz company. Customers will always appreciate the companies who communicate clearly during outages even when the problem itself isnt easily fixed. If employees understand the reason for the outage youre more likely to get their support and co operation.

Outages are stressful for customers and for the teams supporting them but having a plan and some well thought out outage notification samples can help make things easier. Sitting down to a blank page to figure out how to update customers is a lot harder than it seems.