Hydro One Winter Relief Program

About 1400 hydro one residential customers are currently without electrical service due to unpaid balances.

Hydro one winter relief program. Keeping you connected by extending our winter relief program to april 30 2021 so no customer goes. With the winter season and lower temperatures on the way hydro one has once again committed to providing support and relief to customers when they need it most. There are less than 90 customers who have not taken advantage of the winter relief program despite hydro ones best efforts to reach them through letters calls and home visits. Support for residential customers.

Late payment fee suspension until november 30 2020 for all customers in line with the ontario governments rate relief measures. Pandemic relief program offers financial assistance and increased payment flexibility to customers affected by covid 19. Launched in december 2016 the winter relief program reconnects customers that have fallen behind on their accounts before the winter months. 7 2016 cnw hydro one announced today that it is launching a new winter relief program to help customers in hardship get their electricity service reconnected for the winter.

This represents roughly 20 per cent of the 1400. The company encourages any customer unable to pay their bill to contact the customer communications centre at 1 888 664 9376 or to visit our website to learn more about the winter relief program. Torontohydro one announced december 7 that it is launching a new winter relief program to help customers in hardship get their electricity service reconnected for the winter. The pandemic relief program.

Hydro one ontarios largest electricity provider has reconnected nearly 200 households since launching its winter relief program on dec. While hydro one and other ontario utilities are regulated to adhere to time of use pricing hydro one has been working with the industry and government to offer customers relief during this difficult time. About 1400 hydro one residential customers are currently without electrical service due to unpaid balances. There are less than 90 customers who have not taken advantage of the winter relief program despite hydro ones best efforts to reach them through letters calls and ho me visits.

This program is about doing the right thing for our customers who are experiencing hardship said ferio pugliese executive vice president customer care and corporate affairs. Our pandemic relief program is still here for customers. Hydro one 933 subscribers. The company encourages any customer unable to pay their bill to contact the customer communications centre at 1 888 664 9376 or to visit our website to learn more.

Call 1 888 664 9376 to learn how our pandemic relief program can help you.