Power Outage Notification Email Sample
However there is a general outline that most notifications follow.
Power outage notification email sample. Dont let the outage notification dangle without a follow up notice to say it was. If employees understand the reason for the outage youre more likely to get their support and co operation. Outages are stressful for customers and for the teams supporting them but having a plan and some well thought out outage notification samples can help make things easier. Stay informed about outages affecting your serviceor service anywhere in pges territory.
Send multiple reminders to staff in the days coming up to a planned outage to ensure staff are prepared. Power outage notification by mailfence team published december 17 2017 updated september 7 2020 on december 17 2017 since 0700 am cet the gateway hosting of the datacenter where mailfences infrastructure is hosted is facing a major electrical power outage. Customers will always appreciate the companies who communicate clearly during outages even when the problem itself isnt easily fixed. If you cant say anything nice dont say anything at all but if you can muster a humorous comment in the outage note do it.
Generic notice from xyz company. There is no good to be had in griping about it publicly. List the application or service affected first using the full name ie. Communication during outages is easier if youre prepared.
Office 365 not email if the outage only affects a specific locationlist the location first. Planned outage notification template. For planned outages effective communication will give staff time to prepare in advance. System name click here for more details link to web message template.
We apologize about the inconvenience technicians continue to work on resolving problem x. Unplanned service outage or. Receive outage updates by text email or phone. When you sign up for outage notifications well let you know the cause when crews are on their way the estimated restoration time and when power is restored.
People take their mobile phones with them everywhere they go. The body of message. The information and layout you choose for your system outage notification will vary based on your unique business needs customer type industry and other factors. Once a power outage email template is created all youll have to do is fill in a few blanks with key details for that specific outage.
The beadle center or east campus etc then state the probleman outage upgrade etc. Body of message for planned outages.